Posts tagged ‘booking software’

2010 Summer Newsletter

Welcome

Welcome to the WebReserv Summer newsletter!

In this newsletter we are pleased to announce several new features, including the ability to create custom forms for printing, a handy way to add agent codes for referrals and affiliates and finally we have included tips on how to find reservations faster.

As always, we trust that our system helps your business to get more customers and that it helps you with your daily work load. We encourage you to send suggestions to our support group.

Best regards,
WebReserv.eu

Arriving June – Printable forms

Just in time for the summer season, we have added the ability for you to create your own printable forms.

The printable forms is great news for those businesses that has additional printing needs such as rental agreements, liability release forms and similar forms. You can use the built-in forms or create your own custom forms using the template setup screen.

When you need to print one or more forms, simply open a reservation and click “Printer friendly format” and select the appropriate form from the drop-down list. You can even print reservation confirmations and other email templates from the menu.

Printable forms

To create your own custom forms, go to Setup – Templates and select Add Template. The template editor allows you to basic styling, such as font selection, bold, italics, underlines and so forth.

Similar to email templates, you can use system keywords to include reservation-specific information including customer information, reservation details, payment details and so forth.

New Features

Additional person categories

Some businesses have more price categories than just adults and children. For those businesses we have added the ability to specify up to two additional categories.

Additional person categories

To customize the names of the categories, go to Setup – Business Information – Advanced Options.

Agent codes

We have added a new optional field – agent code – to the customer fields. The agent code can be used by affiliates and partners to enter an identification that later can be used for commission payments.

Adding agent code in reservation

Once an agent code has been stored with a reservation, it cannot be changed. For reservations made in the administration system, the agent code will automatically be set to the username of the user creating the reservation.

It is also possible to include the agent code in the URL to the booking calendar. This enables you to give agent-specific booking calendars to your affiliates. To add the agent code to the URL, add the parameter &agent=agentcode to the booking calendar URL (replace agentcode with the actual agent code for each agent).

The agent field must be abled for the field to show up in the booking calendar. To enable the field, go to Setup – Products & Reservation Rules – Product – Customer Information.

Useful tips

Tips & Tricks: Finding reservations the easy way

The new reservation search screen makes it easier to find specific reservations. You can use as few or as many parameters as needed. To search all reservations, simply leave all fields empty.

Tip: When searching for a specific reservation code, you don’t have to enter the “WRSA” part. In fact, you can enter as little or as much of the reservation code that you want to. The system will list all reservations that match the partial reservation code that you entered.

To find reservations, click Frontdesk in the main menu.

Reservation search

Have a question? Write us and let us know.

We want to hear from you

We want to hear from you

We always want to hear from our customers. Your suggestions are invaluable for us to continue to make WebReserv.eu even better. If you have ideas for features that can help you run your business smoother, let us know by sending your thoughts and suggestions to support.

We look forward to hearing from you.

Subscription Information

To subscribe to WebReserv.eu newsletters, please go to:http://www.webreserv.eu/newsletter.do.

Copyright © WebReserv.EU 2010.

Dec 2009 Winter Newsletter

Welcome

Happy Holidays from WebReserv

We send you our best wishes for a wonderful holiday season. As you enjoy the holidays, remember that we manage your reservation system around the clock, 365 days a year, to ensure that your reservation system is available when your customers need it.

If you haven’t updated your rates for 2010, now is an excellent time to do so. Customers are only able to make booking with you if rates are available. To check your rates, log on to your WebReserv account and select Setup – Rates. As a rule of thumb, you should at least have rates 12 months out in the future.

We wish you a safe and happy holiday season and look forward to serving you in the upcoming year.

Best regards,
WebReserv

Multi-reservations

You’ve asked, and we’ve listened. Multi-reservations is in the final stages of testing and will soon be officially released. The multi-reservation feature allows you and your customers to select more than one type of product in a single reservation.

In the past, it was possible to reserve one or more products of the same type, for example, an RV or a vacation rental. But it was not possible to reserve a single room and a double room for the same period of time. In these cases, the customer or the front-desk personnel would have to create two reservations, one for the single room and one for the double room.

How it works

With the new multi-reservation capability enabled, the booking calendar shows a new button Add Product. By clicking on this button, a customer or a frontdesk person can add additional products or services to the reservation.

Booking calendar with multi-reservation enabled

There is no limit for how bookings can be combined. This allows a customer to make a reservation that has multiple products at different points in time, or, the customer can make reservations for different products at the same time.

Similar to a reservation being made for a single product, WebReserv automatically checks that all products are available before a booking can be completed.

Availability

The multi-reservation capability is currently in the final stages of testing and will be released when the testing process is complete.

You are not required to use the multi-reservation capability. In fact, the booking calendar will work as it always has (single reservation mode) unless you enable it in the business setup.

New Features

% Service Fee

A new feature on WebReserv.eu makes it easy to add a percentage service fee to a reservation. The percentage service fee is calculated on the base rate (i.e. the price of the products) but before additional charges and taxes.

To add a percentage fee to a product, go to Setup – Products & Reservation Rules – Select Product – Tax/Deposit. Enter a description for the charge, enter the percentage and select % as the selection.

Adding a percentage service fee to a reservation

Maximum time in advance

You can now limit how far in advance a booking can be made. This feature can be useful for certain type of reservations. To set a maximum time in advance that a product can be reserved, go to Setup – Products & Reservation Rules – Select Product – Reservation Rules.

Setting maximum time in advance for new bookings

Useful tips

Tips & Tricks: How to get listed on the WebReserv home page

Being listed on the front page of WebReserv.eu brings more business and more reservations. You can increase the odds of being listed on the main WebReserv page and in the search results by following these tips and tricks:

  • Upgrade your account type to Silver or Gold
  • Include a comprehensive description of your business
  • Upload at least one picture of your business
  • Define rates for a minimum of 6 months

You can also use the new Search Optimizer. The Search Optimizer is a new feature that helps you get more customers by optimizing your search position on the WebReserv portal.

The search optimizer is incredibly easy to use. Just log on to your WebReserv account and go to Website – Search Optimizer. The Search Optimizer analyses 6 different areas and will provide you with tips on how to improve your search ranking position.

WebReserv Search Optimizer

The better your search ranking position is, the higher your business is listed in search results. The business listings with the highest rankings are randomly selected to be shown on the WebReserv frontpage.

Have a question? Write us and let us know.

We want to hear from you

We want to hear from you

We always want to hear from our customers. Your suggestions are invaluable for us to continue to make WebReserv.com
even better. If you have ideas for features that can help you run your business smoother, let us know by sending your
thoughts and suggestions to support.

We look forward to hearing from you.

Copyright © WebReserv Europe S.L. 2009.

YellowSub’s New Scuba Diving School Booking & Reservation Software System

YellowSub (PADI Scuba Diving School in Tarifa, Spain) has introduced their new online PADI and scuba diving course & lesson reservation and booking software system. Their new system is powered by www.WebReserv.eu, a breakthrough in online scuba diving school reservation processing. It includes an availability calendar that gives every customer the luxury of securing a scuba diving course booking with YellowSub with ease and convenience.

The recently launched service is available on YellowSub’s website at www.divingtarifa.com. It brings customers to a simple and user-friendly interface that allows them to check the availability of PADI courses and diving lessons on desired dates and choose the type of diving course depending on their budget.
The system can also give bookers the advantage of getting lower Internet rates through seasonal discount codes. Also, it provides the customers of YellowSub with a quick, easy and safe online booking transaction, with an instant confirmation via email after the initial payment is completed. This payment further gives customers the assurance that the reserved diving course is booked upon their arrival. Booking directly with YellowSub through their online scuba diving reservation service makes it a hassle-free transaction from start to finish.

YellowSub’s certified PADI Dive Centre invites everyone to a great experience where scuba diving students can experience all Tarifa, Spain and its surroundings have to offer. “Come and join us for a dive course today.”

For more info on YellowSub’s PADI scuba diving courses & lessons, recreational dives, location, rates and reservations, visit www.divingtarifa.com. .

For more information on the booking and reservation system provided by WebReserv.eu specifically for scuba diving schools, visit WebReserv for Scuba Diving Schools

For more scuba diving news from WebReserv.eu got to WebReserv Scuba Diving News

About YellowSub
Diving Center YellowSub Tarifa is located in Tarifa, a small town of 15.000 inhabitants in the province of Cádiz, on the most southern point of Spain where the Mediterranean Sea and Atlantic Ocean come together. Diving in the natural park of the Isla de las Palomas, you’ll find an abundant selection of marine life; moray eels, conger eels, octopus, scorpion fish, sun fish, nudibranchis, wrasses, rays, fork beard, bream, sea perch, gorgonian, anemones and more.
The visibility is always good, the water temperature between 15 and 20 ºC, summer and winter.

Online payments made E-A-S-Y

We have improved the payment options on WebReserv.eu, making it easier for you to control when and how customers pay for their reservations.

With the new payment module, you can specify which payments that you accept such as cash/check, PayPal and credit cards. You can also specify which credit cards you accept, such as Visa, Mastercard, American Express, Diners and Discover cards.

To view and update your payment settings, log on to your WebReserv account and click SetupBusinessPayments. In addition to the payment settings, you can specify your currency if different from US dollars.

Payment handling

 

 

Payment options include:

Cash/Check

If you allow cash or check payments for reservations, select this check box.

PayPal

If you accept PayPal for payments, mark the PayPal box and enter the PayPal email address associated with your PayPal account. Upon completing a reservation with PayPal payments, the customer will be directed to a PayPal site where their payment can be completed.

Credit cards

For credit cards, you can choose between capture and auto-processing. With credit card capture, WebReserv will keep the credit card information on file, but will not process the credit card payment. This is similar to many hotel reservations, where the credit card is processed only if the customer does not show up (no-show). Automated processing gives you to flexibility to have the credit card charged immediately when a reservation is made. Don’t forget to specify which credit cards that you support.

The new payment screen will be available on Wednesday, July 9th. We recommend that you log in on this date to review your payment settings and accepted credit cards.

 

 

Online Kitesurfing/Kiteboarding Booking & Reservation Software System Incl. Availability Calendar

Are you losing customers because you don’t have an online Kitesurfing/Kiteboarding School booking and reservation software system & availability calendar for your courses and lessons? Are you paying too much commission on your existing kitesurfing reservation & management software system?

You simply plug our Kitesurfing/Kitebaording booking component into your webpage!
WebReserv.eu is a complete online booking & reservation system that handles kitesurfing/kiteboarding course and lesson bookings directly through your own website.
Works with every type of website, whether WordPress, Joomla, Drupal, custom developed, it makes no difference.

With WebReserv.eu you can manage the entire reservation process online and your booking system is open 24/7.
It doesn’t matter if you handle 1 private student or 100 students. Our course and lesson booking software system can manage it all for you.

Best of all, there is no software to install or manage and you can get started right away.

We offer Kitesurfing & Kiteboarding schools a 30 Day Free Trial so you can test our software system before you buy.

Benefits

  • Easy to use – Everything is run and hosted on our servers
  • Online kitesurfing course availability calendar for your website
  • Complete back-office school reservation management system
  • Manage cabin availability, rates and bookings with the click of a mouse
  • Increase visibility on major search engines
  • Commission Free bookings via WebReserv.eu
  • Kitesurfing/Kiteboarding School Availability Calendar Examples

    Kitesurfing/Kiteboarding school Online Booking & Reservation system availability calendar example Kitesurfing/Kiteboarding school Online Booking & Reservation system availability calendar example
    Type : Embedded
    View : List
    Type : Embedded
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    Online booking system signup

    Tarifa1on1’s New Online Kitesurfing Booking & Reservation Software System

    Tarifa1on1 (Kitesurfing/Kiteboarding School in Tarifa, Spain) introduces its new online course & lesson reservation and booking software system powered-by www.WebReserv.eu, a breakthrough in online Kitesurfing (Kiteboarding) reservation processing, including an availability calendar that gives every customer the luxury of securing a kite surfing course/lesson booking with Tarifa1on1 with ease and convenience.

    The recently launched service is available on Tarifa1on1’s website at http://www.tarifa1on1.com. It brings customers to a simple and user-friendly interface that allows them to check the availability of kitesurfing courses and lessons on desired dates and choose the type of kitesurfing course depending on their budget.
    The system can also give bookers the advantage of getting lower Internet rates through seasonal discount codes. Also, it provides the customers of Tarifa1on1 with a quick, easy and safe online booking transaction, with an instant confirmation via email after the initial payment is completed. This payment further gives customers the assurance that the reserved course is booked upon their arrival. Booking directly with Tarifa1on1 through their online Kitesurfing reservation service makes it a hassle-free transaction from start to finish.

    Tarifa1on1 invites everyone to a great experience where kiting students can experience all Tarifa, Spain and its surroundings have to offer. Come and join us for a group or private lesson.

    For more info on Tarifa1on1’s courses, location, rates and reservations, visit http://www.tarifa1on1.com.

    Online Reservation & Booking software system works great with Joomla

    Whether your Joomla website is for a B&B (Bed and Breakfast), Hotel, Hostel, or rents out RV’s, Car’s, Boats, Yachts, Limousines, or whether your provide fitness classes, kitesurfing lessons, horse riding sessions, or rent out meeting rooms or provide tours and events, WebReserv work with it all, and integrates directly with Joomla.
    If your website runs with Joomla, then it’s simple to integrate the booking component (availability Calendar) directly on your web page(s).
    If you run multiple sites, you can even track which website the booking comes from.
    You can integrate the booking system either by using a wrapper, or paste the iframe directly into a web page.
    Kite Family Tarifa is a good example of a kitesurfing school using the booking system directly on the website using the wrapper module.
    The reservation/booking component can be displayed default as a calendar showing availability for a specific product, or as a list view showing all rooms, courses, cars, etc in a list. You can also turn on the search feature allowing your customers to search for availability on the dates they require.
    The WebReserv back-office system includes a complete back-office package that allows you to manage all aspects of your rentals, tours, charters or events.

    Let WebReserv help you get the most out of your Joomla website, by bringing a professional booking system into play.

    For information regarding specific industries:
    WebReserv for Boat Reservations and Charters
    WebReserv for Yacht Reservations and Charters
    WebReserv for Car Reservation, Rental and Hire
    WebReserv for RV Reservation, Rental and Hire
    WebReserv for B&B Reservations and Bookings
    WebReserv for Hotel Reservations and Bookings
    WebReserv for Room Reservations and Bookings
    WebReserv for Holiday/Log Cabin Reservations, Rental and Bookings
    WebReserv for Kitesurfing School Course Reservations and Bookings

    Article on WebReserv
    Online Reservation & Booking software system works great with Joomla

    Online booking system questions

    We often get questions to just how much our online booking system can provide.
    Here is an example of a customer who asked for what our system can provide today and our answers:

    Have marked our comments to what we can provide in bold:

    - A central system to manage all bookings for multiple properties.

    WR: Yes – even our standard gold package allows up to 40 properties to be managed

    - Generate a real time individual property calendar for each property embedded into a property page. As well as a master calendar which contains all of our properties and availability at a glance.

    WR: Yes – The calendar can be configured in both a list(search) view or/and as simple calendar view. The component has URL parameters so you can specify which properties to show – you can even track which websites the booking come from. You can place the booking component on as many webpages/sites as you like

    - real time bookings & reservations

    WR: Yes – the online system works real-time with the back-office, so there is never any inconsistency between online, call or walk-in bookings, all are managed from the same window.

    - Online payments for bookings and security deposits

    WR: Yes – the Gold package allows for credit card capture, and can have a realexpayments account associated with it if you are after fully automated transactions.

    - Generated coding for our individual property calendars so that we can install them on different websites.

    WR: Yes – as stated above, you can provide a calendar to any website with one, more or all listings

    - Automated mail sent out to guests who have booked. payment prompts, arrival instructions, etc

    WR: yes – the system includes the following emails in the system, pending(optional), confirm, decline, cancel, pre-visit and post visit. All fully automated.

    - Searchable availability function, pulling up a list of all properties available.

    WR: Yes – the “list” view includes a date available search feature

    - Renter reviews option

    WR: Yes – the system includes a review system whereby renters can review the system

    Availability Calendar including Search by WebReserv.eu

    WebReserv has been providing businesses with an Availability Calendar that can be integrated directly into a businesses own website for many years.

    The Availability Calendar has always focused on having a Calendar View, showing whether the product is booked or available for a three-month period.

    A new list view has now been added to component including a search feature for availability searching across multiple products.

    “Our customers had been asking for a while if we could provide a search feature across their products for availability”, says Martin Israelsen, founder of WebReserv.
    “We looked at what was the industry standard, and decided an a two step approach”, continues Mr. Israelsen, “We decided to included the list object with the search features in a single component, so that even before the user enters their search dates, they would be able to see the products that can be searched. We decided on this approach as some users are return users to a business, and may want to distinctly search for the same product, such as a room, they were in on their previous visit.”

    The WebReserv system, unlike many booking applications out on the market, can not only be used for daily rentals such as accommodation, housing, rooms and so-forth, but also for hourly, point-to-point and nearly any other product that can be booked online.

    The new search feature works with daily rentals, and the feature is expected to be extended into the other rental types within the next 12 months.

    “Our main goal was to release this new feature to the accommodation industry as fast as possible as this segment stands for over half the business types that use us, such as room rentals, car rentals and RV rentals, basically anything that is rented by the day”, concludes Mr. Israelsen.

    WebReserv was founded in 2002 in response to a growing demand for a professional online booking system that included a very comprehensive back-office system to handle all aspects of daily processes for small businesses.

    Unlike many of their competitors, WebReserv.eu charges a simple annual fee for the system and do not charge any commission on bookings.